POTTSTOWN PA – Reading, ‘riting, ‘rithmatic: schools traditionally are known for emphasizing three “Rs.” For many students, they excel at teaching how to read with comprehension, write concisely and clearly, and accurately solve math problems. In Pottsgrove Middle School this year, teachers are working on a fourth ‘R.
Rudeness.

Positive reinforcement takes many forms, including 15 minutes of fame on the Pottsgrove Middle School principal's photo page.
No, they’re not teaching kids how to be rude, but rather how NOT to be. From buses that transport them every morning to the middle school complex at 1351 N. Hanover St.; to inside its hallways and classrooms; and even in the cafeteria, middle schoolers are getting lessons in and being rewarded for civility, under a program called “School-Wide Positive Behavior Support.”
The good news, according to middle school Assistant Principal Terresa Koehler, is that the program’s working. Her usual measures of inappropriate behavior – reports of fighting, insubordination, profanity, and disruptions on the bus – all so far are significantly lower this year than last, she told the Pottsgrove School District Board of School Directors last Tuesday (Feb. 10, 2009).
The better news, she added, is that the program, which also is operating at Lower Pottsgrove Elementary School, is expected to expand next year to West Pottsgrove and Ringing Rocks elementaries as well. In that way, she said, “we’ll be building a habit of proper behavior” from the very first day a kindergarten pupil crosses any school threshold.
Koehler, and a team of teachers who made a presentation to board members, explained the program is based on the notion that showing children right ways to behave yields more favorable results than simply punishing them for behaving badly. Punishment remains part of Koehler’s job description as middle school disciplinarian, but if teachers and staff can change what she described as a “behavior culture,” her job becomes easier and school becomes a much more pleasant place, Koehler said.

Better bus behavior was part of the lesson plan.
During opening weeks of school last September, the program’s first phase involved education. Class by class, students boarded a bus parked in the middle school lot and were taught about acceptable behavior while traveling on board. The same thing happened in the cafeteria, where the lesson was how to get and eat lunch and then dispose of the waste.
How to prepare for gym. How to walk, not run, in the halls. How to walk away from trouble. Children sometimes don’t learn these specifics at home, support team members noted.
Phase Two introduced rewards. Students who “do the right things,” as spotted by teachers and staff, receive either yellow (from regular teachers), pink (from substitute teachers) or blue (from bus drivers) tickets redeemable for special cafeteria privileges or cents-off discounts on items at the school store. The overall cost of “reinforcing desired behaviors” is minor, Koehler said; the payoff, huge.
Positive reinforcement can be found in non-monetary rewards as well. Middle school Principal Dr. William Ziegler regularly roams the hallways with his iPhone in hand, and snaps a photo using its built-in camera when he finds students and staff members at their best, smiling and happy. The result is a popular web page called Principal Ziegler’s Travels, where his picture display gives students fleeting but well-deserved fame.
Pennsylvania’s education department has taken notice. It recently featured the middle school program in flyers distributed statewide, Koehler said, citing it as an example for others to follow.
Web page image from Pottsgrove Middle School
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