SANATOGA PA – State Rep. Mark Painter is urging consumers to promptly contact his office if they believe they have been overcharged for electricity.
Painter claimed hundreds of electric ratepayers with variable-rate generation contracts have experienced unusually high electricity bills across Pennsylvania. “Electricity rates have almost quadrupled in some cases,” Painter said.
After receiving more than 750 complaints about unusually high electric bills this year, the Pennsylvania Public Utility Commission has announced an investigation into the rules, policies and consumer education measures regarding variable rate electric generation products. In addition, the Attorney General’s Bureau of Consumer Protection is working with the independent state Office of the Consumer Advocate to investigate the rate spikes.
He encouraged consumers to contact his office in Sanatoga and “(let) us take a crack at getting a better deal with the provider.” The office is located at 600 Heritage Drive, Suite 102, just off High Street in Sunnybrook Village next to Parma Pizza. For more information, call 610-326-9563.
Pennsylvania allows residential electric customers to choose an electric supplier. Customers who choose to purchase electricity from a generation supplier, and not the regulated distribution company, often pay a variable rate.
Painter said the House Consumer Affairs Committee will hold a public hearing on the issue March 20 (2014; Thursday) in Harrisburg. Utility officials and representatives from the PUC and the Office of Consumer Advocate are expected to testify.