Tower Health Reduces Earlier Visitor Limitations

POTTSTOWN PA – Patient visitor restrictions are being relaxed at Tower Health-owned hospitals in Pottstown and Phoenixville, as well as its other hospital and outpatient facilities, the non-profit healthcare provider announced Friday (June 26, 2020). Its new policies took effect immediately, it added.

“While limiting visitation during the surge of COVID-19 was the right thing to do to protect our patients and staff, and to conserve our personal protective equipment we know it also created an emotional toll on our patients, their loved ones, and the staff who supported patients suffering without family or friends at their sides,” said Mary Agnew, Tower Health chief nursing officer.

“With the volume of COVID-19 cases diminishing, we are pleased to be expanding safe visitation for hospitalized patients,” she added.

The new guidelines set out by Tower include:

  • One visitor per patient during regular visiting hours on inpatient hospital units.
  • Two visitors for end-of-life patients;
  • Two visitors for COVID-19 positive patients at the end-of-life;
  • Visitors for COVID-19 positive patients who are not end-of-life, is permitted only by exception based on clinical judgment;
  • Parents and guardians of pediatric and NICU (neonatal intensive care unit) patients are permitted;
  • Identified times for NICU visitation may be implemented and the number of parents visiting NICU at same time may be limited based on the number of patients and capacity to assure social distancing and protection of patients, staff, and visitors;
  • In maternity units one designated support person is permitted; and
  • In emergency departments and psychiatric emergency departments one designated support person is permitted, with the exception of pediatric patients under the age of 18 in which case both parents or both guardians may be permitted.

Somewhat different guidelines were offered for all Tower Health Medical Group and Tower Health Urgent Care locations. They include:

  • One designated support person is permitted;
  • No switching of support persons is permitted during the visit; and
  • Support persons must remain in the waiting area unless the patient is a minor (under 18), the patient has a disability, or the visitor is the patient’s communicator and in specific cases of interpreter need.

Pottstown Hospital photo by The Post Publications