Need Storm Recovery Help? Resource Center Opening

NORRISTOWN PA – Area residents in need of help to recover from damage caused by Tropical Storm Ida may be able to find it Wednesday (Sept. 8, 2021) from noon to 7 p.m., and Thursday (Sept. 9) from 9-5 p.m. at a multi-agency resource center being opened at the headquarters of the Montgomery County Intermediate Unit, 2 W. Lafayette St., county officials announced.

This event has been added to The Post calendar.

At the center visitors will be offered access to representatives from non-profit disaster relief organizations; municipal, county, and state emergency management agencies; elected officials; and county and state government human services agencies. Residents can opt-in to receive updates from the resource center by sending a text with the phrase “MontcoIda” to 888-777.

Parking is available on-site. For those lacking private transportation the county noted its resource center is within walking distance of SEPTA’s Norristown Transportation Center, and its access to operating local bus routes and the Norristown High Speed Line.

Additionally, an Ida “Crisis Cleanup Hotline” has been created at 844-965-1386 to receive calls from county whose properties sustained damage, and need help with cutting fallen trees, removing affected drywall, flooring, and appliances, tarping roofs, and mold remediation.

Unrelated to the storm, county courts and all county buildings and facilities are closed Monday (Sept. 6) to observe Labor Day. County services and buildings will reopen Tuesday (Sept. 7).

Problems remain as of Saturday

As a direct result of the storm that crossed the county Wednesday and Thursday (Sept. 1 and 2), spawning tornadoes and dumping torrential rains, its officials reported that:

  • As of Saturday (Sept. 4) at 12:30 p.m., about 5,500 electricity customers are still without power. That’s down significantly from about 12,000 customers on Friday (Sept. 3) at 8 a.m.;
  • Several county bridges and roads remain closed;
  • County parks, trails, and historic sites located along waterways also are closed through at least Monday (Sept. 6) and potentially longer depending on damage they may have incurred; and
  • SEPTA’s Regional Rail service on its Manayunk-Norristown Line remains suspended as crews repair damage.

Dealing with damage? Report it

Montgomery County residents and business owners who sustained property damage are strongly encouraged to report it using a two-part process.

First: see the county webpage here – – and submit damage information using the county’s online form. Only one submission per household is needed. As of Saturday nearly 1,400 damage reports had been received. Second: contact the township or borough in which the damaged residence or business is located, and provide them with similar information.

The data is being compiled in anticipation of state and federal financial assistance to cope with the storm’s aftermath.