Survey Names M&T Bank for Customer Experiences

BUFFALO NY – New York-headquartered M&T Bank, which operates local branch offices in Boyertown and Birdsboro, recently received more than 30 regional and national Greenwich Excellence and Best Brand awards that identify it as one of the nation’s highest-rated banks for business customer experiences, it said.

The awards recognize M&T’s 2021 performance for small business and middle market banking, as determined in a survey conducted by Coalition Greenwich, a source for data and analytics on financial services in the U.S. It interviewed nearly 23,000 businesses in markets across the U.S. to measure the quality of banking products and services in the marketplace. More than 500 banks were evaluated.

“We work hard to ensure our customers feel heard and understood, and know our bankers are always there to help with customized solutions to solve challenges and support their businesses’ growth,” Eric Feldstein, M&T’s head of business banking, said.

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